Teaching idea: Assign mini-research and short presentations to practice past tenses, passive voice, and linking words for coherence (firstly, moreover, in contrast). On a rainy day, the Giulietta developed a flat tire. The students experienced an authentic problem-solving scenario: calling roadside assistance, explaining the situation, and negotiating help. Marco guided them through telephone language: opening (Hello, this is Marco), stating the problem (My car has a flat tyre), and asking for ETA (How long will you be?). They practiced listening to a recorded dispatcher and filling in missing information.